Testimonials

We had an incredible experience working with Zephyr Thomas! Matt R. was a great salesman and walked us through the process of installing new windows and doors, helping us pick high quality products to achieve the look we wanted. Thomas and John were great installers. Friendly and respectful, they arrived on time if not early and cleaned up after themselves. Renee, in the office, was fantastic at keeping us updated on our timeline, etc. It was a wonderful experience and we are enjoying our new windows and doors! Can't wait to do more work in the future! Johanna Grossman
When my wife and I purchased our twenty-year-old home, we noted that we would have to make two major improvements. First, to totally renovate the master bathroom, and second, to replace the paver stone patio with a concrete slab. We chose Zephyr Thomas for both of these projects. We wound up with a masterpiece bathroom makeover, and a first class concrete patio. We couldn't be happier with the absolutely painless efforts by Matt Reeser, his wife Renee, and the talented craftsmen who did the work. This is the thirteenth home that I've owned, and having done improvement work at most of our homes, I rate Zephyr Thomas as the finest home improvement company that I've ever used. Colleen Emig
I would recommend Zephyr Thomas for all your building and remodeling needs. We used them several years ago for window replacements at our house and office and have been exceedingly happy with the job they did. When we decided to replace our deck and sun room, they were the first place we called and we went with them immediately. They were very courteous and conscientious, did a wonderful job, and gave five-star customer service. Plus they brought the job in on time with a tight deadline. Margaret Kay
I recently contracted with Zephyr Thomas to replace the windows in my home. My wife and I were very impressed with their knowledge and professionalism. The installers did a superb job and were meticulous in every detail of the job. We look forward to working with them on future home improvements. Robert Johnson
Thank you to the whole team @ Zephyr Thomas. We had replacement windows & new storm door put in. We are very satisfied with them. From our salesman Brad, too the workers (Don & Steve), and also the pleasant office staff. Everyone was a pleasure to deal with. That is a testament to the type of people you hire & the family like work environment. Please let everyone know how thankful we are! Jessica & Brent Palsgrove
Dear Zephyr, It was a pleasure doing business with your salesman, Daryel, and the two installers. We love the touch of elegance the windows and sliding door give to our home. We appreciate the attention to detail and quality of the work that was done. We will be glad to give referrals to any friends or neighbors who are looking to beautify their homes. Thanks so much. The Rehms
Dear Zephyr Thomas Team, We never cease to be amazed by the marvelous talent of those who work with their hands. Their skill and knowledge of materials are outstanding. The care and pride that Don, Steve, and Richard exhibit really shows in the finished product. Also they were very courteous to us as well as one another. It's obvious that they enjoy their work. We were so pleased with their careful work as well as thorough clean up. We knew when we visited your showroom and later met with Brad Thomas that we didn't need to look further. We were also impressed with your letters and phone calls. Thank you for making this a positive and pleasant experience and thanks for the gift card for referring Sal Dejewski. What a thoughtful surprise. You have a fantastic team. Peace and blessings. Ted & Carol Nichols
Thank You! Just a little note to let you know how much we appreciate the wonderful job you's did. People have commented on the door and they even think we had all the windows replaced. Thanks Matt for working with us on the designs and not charging us extra over your quote. Renee was so sweet over the phone. I felt like she was my friend. Thomas and Patrick went out of their way in installing & tearing out. They answered all my questions and showed me what they were going to do and left me make decisions also. I wish we had known before you did this kind of work as we had lots done over the years to our house. We felt like you's really appreciate us as your customer and did your best to satisfy us. May god bless each of you and may it be a good year!! Doris & Gary Stark
When we decided to add an all-season room to our house, we looked for a contractor who could turn our idea in our dream room. We wanted a local company who had a solid reputation for quality. When we first sat down with ZT, we could tell they cared about making our dream a reality. ZT took the time to explain the different types of rooms we could build, and showed us the quality of their materials and construction. They offered thoughtful suggestions along the way that actually improved on our ideas. We could tell that they cared not only about what they built, but also about our needs and wants. They were patient with us as we changed our minds, but also got right to work once we finalized the project. They promised us that once they started, they would see the job through without delay and they delivered. Their crew kept our property neat and clean throughout the building process. We always dreamed of having an all- season room with windows that made us feel like we are sitting outside in our backyard, but all thw while being comfortably inside and out of the elements. ZT made that happen for us in a caring, comfortable way. If we ever decided to do another project there's only one place for us to go: ZT! Dave & Connie Solon
Matt, What can I say. Your a pro & pro in what you do. You sell the company, then yourself, and then your team. Your a straight shooter and a person who can be trusted in all ways. Thanks, later this summer we would like to have you, Renee, and Riley out for a cookout on our beautiful deck. Bill & Chris Harp
Hi Matt & Coy, Thanks so much for doing such a beautiful job of replacing our front window with the broken seal. As usual, Zephyr Thomas lives up to it's reputation for excellent " Customer Satisfaction" Thanks again! Kathy Mentzer
Dear Brad, Eddy, & Bill, Thank you so much for the great job you did on our deck, walkway, and porch. Everything is so beautiful! Thanks again! (P.S. you too Renee!) Doug & Sherry McFarland
We just wanted to let you know what a GREAT job Patrick, Tom, Matt, and everyone concerned did for us. Tom and Patrick were very personable and efficient. They did a wonderful job and we are very pleased with the way the window looks and all the work they did for the installation. We think they deserve a raise. Thank You! Mel & Joan Miller
Coy, Thank you for the windows. Mo and I love them. More important, your guys, Tom and Patrick did a tremendous job. They went beyond what most others would have done. Thank you again. Dave & Mo Garman
Great company, courteous employees who are experts in their field and go out of their way to satisfy the customer. We have had several projects completed and are so very happy with the way each was looking when finished. Will definitely call them again. Just today, on a holiday weekend, salesman Daryel came to the house to show me the correct way to lower my upper window to be cleaned, now that is really going out of his way for a customer! Barbara Eby
Dear Matt, What a lovely surprise- your gift card for the Longhorn! That was so very kind of you and that wonderful company you represent. The Bylers come to visit our sunroom often even bringing their out of state friends for a show and tell of the great porch heading their way later this year! They are so excited! Joy and Ron, across the street from us, also can't stop talking about how much they love their new porch/ sunroom. The Zephyr name in this neighborhood surely is well represented with the highest regard and we are most thankful we got to know you and your company! Thank you again for your thoughtfulness! Stop in for a visit any time you're in the neighborhood! Carol & Fred Griffiths
Hello, We are currently having the siding replaced on our home and just wanted to let you know that the gentlemen completing the work are doing a wonderful job. They are also very polite, courteous and pleasant through our interactions with them as we have had several questions throughout the installation that we have asked as they are arriving in the morning. From our initial contact with Brad Thomas for the estimate and contract through the current installation we have been very happy with the overall service at Zephyr Thomas and my husband and I will certainly be using your company for our continued home projects. Thank You. Emily Hamilton & Mike Harnish
Hi Brad & Staff, Jim and I are very pleased with the shed they did a great job as always, it looks like its always been there. The guys were great. Renee a great deal of thanks to you for putting up with me, calling you all of the time you were always kind, patient, and very professional. And Brad, well what can I say your Brad, Thanks Jim & Cindy Regan
Our Zephyr Thomas Experience, We couldn't have been happier- from the minute we walked in your beautiful showroom and met with Daryel until our beautiful porch was completed. We truly appreciate the special attention we received from Coy and his family. We really can't say enough Bill, Hank & Patrick. What a great team. They did their job with such professionalism and expertise. VERY IMPRESSIVE! Thanks to all of you we love our room. Walter & Joan
Hi Everyone, Just wanted to wish you all a happy new year and to let you know we have not forgotten you. We show off our room every chance we get. We tell every new person in the community how you helped us get what we wanted done to our home and how you helped us win our fight. Where we lived in Staten Island got hit very hard by Sandy. Since we live right by the water a lot of homes were destroyed and boats and docks came crashing into homes. We were very lucky our home stood up to the storm and very little damage, it is now for sale. We had enough of water. We are here to stay. Before we knew id we had a lot or a little damage we said to each other we will never find anyone like Zephyr Thomas on Staten Island to fix our house. Arnie & Agnes Pack
Hello Brad, I just wanted to take this opportunity again to let you know just how appreciative I am with your help yesterday. You went above and beyond what I was expecting! I am very pleased with the quality of service you and your company provides. I'm sincerely please with your responsiveness and the way you conduct business. Thank you also for the unexpected gift of the gutter broom. I am grateful with the outstanding service you have given me. It's a pleasure to work with people who know the meaning of efficiency as well as having ethics. I appreciate the timely completion and the exceptional workmanship. I cannot think of any other dealer who has ever given me such complete cooperation. Please thank everyone involved for me. I would be happy to recommend your company to others because of my satisfaction with your dealership. Yes, thanks to you and your business, I am a happy customer! Carol Crawford
I retired from NYC Government after 44 years of service this past June and relocated to Lancaster to be near my Grandchildren. We decided to add an additional room onto our home in passing on Harrisburg Pike came across the Zephyr Thomas Company. When we stopped in they had an amazing showroom, treated us like family and discussed our every need. Construction, product, electrical, heating, and air conditioning, cable run, windows, concrete, doors, township and state requirements, we spent some time and " what a reliable company". We talked about price and reliability of staff, proudly all skilled labor. There was no need for me to go elsewhere and boy what a wonderful job they did. They handled everything including dealing with my homeowners association. This company was spectacular in every respect. Great job guys and hope this is printed. You make me proud and your reliability, they were great. Arnold Pack
I am enclosing a separate check with the request you divide it equally between the two men who installed my windows. Not only did they do an excellent job, but they did it under adverse weather conditions. Had it been my job I would have had to come inside occasionally to warm up. I invited them to come inside for a warm cup of coffee when needed, but they chose to stay outside, even to eat their lunch. There men were not only efficient in their job, but also courteous. they are deserving od an acknowledgment of thanks for a job well done. Please excuse the poor penmanship at 92 it seems my eyesight and penmanship are diminishing together. Happy holidays & a blessed Christmas. C.A. Young
Dear sir, So often we hear the bad experiences people have when they have work done at their home. We wanted to convey the positive experience we had with you company. We were interested in replacement windows and patio door. Daryel Sensenig came to our home, answered our questions and recommended Seaway windows and patio door. We were in the middle of refinance on our home and needed time to get the loan required to do the work, and Daryel was very understanding of our situation. Now we come to early April and the install. Patrick and Thomas come to do the work. They were on time and did a remarkable job! The window installation is so seamless, you can not tell the windows were not put in when the house was built. The patio door installed by Thomas is outstanding! With the new door, there was going to be a large gap between the chair rail and the standard case molding. Thomas said he could caulk it, but he didn't think it would look right. He took the time to find larger casing to meet with the chair rail. Let me tell you, that decision made the door! We can not tell you how happy we are with your products, and most of all, the craftsman that installed the products. Your entire staff is to be congratulated, for a job well done! Your company was recommended to us thru friends. We will surely recommend your company to our friends and family. As other home improvements arise, Zephyr Thomas will be our first call. Thank you so much. Bill and Carol Fry
Dear Mr. Thomas, In September of this year, two of your employees came to my house to do some home improvements and repairs. it was a Monday morning at 9:00 AM when Donnie and Steve showed up. They worked very hard and had a lot to do and kept working til 6:00 PM to completely finish their work. I was impressed with Donnie and Steve they knew exactly what to do and how to do it. They worked hard, were very courteous and polite and cleaned up when they were done. In April this year , I met Mr. Daryel Sensenig here as I explained my needs Mr. Sensenig was also very courteous and polite and very knowledgeable. I was impressed from the start. Later in the summer we met at his office to see the products and sign a contract. Again, the same professional work. Employees are everything to a company, they make or break your company, and yours did an did an outstanding job for you. Thank you again for Daryel, Donnie, Steve, and your fine products. Sincerely Yours, David M. Albertson